Hidden Gems
Support

Tell us what you need help with.

We can help with accounts, contributions, privacy requests, inaccurate place details and safety reports.

Support in English and Romanian

Contact support

Email white.eagles.dm@gmail.com and include the email address used for your account, a short description and—when relevant—the place name. Do not send passwords, identity documents or payment-card information.

Email Hidden Gems support

Account access

For sign-in or account-access problems, tell us what you expected to happen and what appeared instead. We may ask you to verify control of the account email, but we will never ask for your password.

Incorrect or unsafe place information

Use the report control on the place page whenever possible. For immediate danger, leave the area and contact the local emergency services. Hidden Gems is not an emergency service.

Privacy and account deletion

Read the Privacy Policy or follow the account-deletion instructions. Privacy requests can be sent to the same support address.

Operator details

Hidden Gems is operated by White Eagles Digital Marketing LTD, company number 14978662, at The Spaceworks, Flat 7, Plumbers Row, London, England, E1 1AG.